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Welcome to Shah Petroleum! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our mobile app ("App"). Your privacy is important to us, and we are committed to ensuring that your personal data is handled responsibly and securely.

1. Information We Collect

1.1 KYC and Bank Account Information

To verify your identity and bank account, we use Plaid's Know Your Customer (KYC) and bank account verification services. Plaid securely collects and provides us with information about your bank account to:

  • Verify your identity
  • Confirm the validity of your bank account

1.2 Payment Information

For processing payments, we use Stripe, a third-party payment processor. Stripe handles your payment information, including credit/debit card details, to securely process transactions and manage payments.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To process and manage payments and transactions
  • To verify your identity and bank account through Plaid
  • To communicate with you regarding updates, support, and promotional offers

3. Sharing Your Information

We do not sell or rent your information. We may share your information in the following ways:

  • With Plaid: To verify your identity and bank account details.
  • With Stripe: To process and manage payment transactions.
  • With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our App, provided they adhere to strict data protection standards.
  • For Legal Compliance: We may disclose your information if required by law or to protect our rights, safety, or property.

4. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have certain rights regarding your information:

  • Access: Request access to the information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request deletion of your information, subject to legal and contractual requirements.
  • Opt-Out: Opt out of receiving marketing communications by following the unsubscribe instructions included in the emails.

6. Request Data Deletion

If you would like to request the deletion of your personal data, please use the following link to submit your request: Request Data Deletion. Our team will process your request promptly in accordance with our privacy policy.

7. Children's Privacy

Our App is not intended for children under 13 years old. We do not knowingly collect information from children under 13. If we learn that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated by posting the updated policy on our App and updating the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: sales@shahpetroleum.com